We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity.Ĭarnegie gives many mighty anecdotes along these lines, then quotes in its entirety a short essay on parenthood. When dealing with people, let us remember we are not dealing with creatures of logic. If you and I want to stir up a resentment tomorrow that may rankle across the decades and endure until death, just let us indulge in a little stinging criticism-no matter how certain we are that it is justified. If you can’t hail someone’s excellences, at least don’t denounce their flaws. When he arrived at the death house in Sing Sing, did he say, “This is what I get for killing people”? No, he said: “This is what I get for defending myself.”Ĭarnegie’s claim: this self-serving bias is so ingrained in human nature that you must, at minimum, tiptoe around it. In this letter Crowley said: “Under my coat is a weary heart, but a kind one – one that would do nobody any harm.”Ĭrowley was sentenced to the electric chair. “He will kill,” said the Commissioner, “at the drop of a feather.”īut how did “Two Gun” Crowley regard himself? We know, because while the police were firing into his apartment, he wrote a letter addressed “To whom it may concern, ” And, as he wrote, the blood flowing from his wounds left a crimson trail on the paper. Mulrooney declared that the two-gun desperado was one of the most dangerous criminals ever encountered in the history of New York. When Crowley was captured, Police Commissioner E. Thus, Carnegie shares the tale of “Two Gun” Crowley: They’re firmly convince of their own moral excellence and superlative skill. In the opening chapter, Carnegie explains that almost everyone thinks they’re wonderful specimens of humanity. We’ll start by walking through Part One, entitled “Fundamental Techniques in Handling People.” Today’s the first day of the How to Win Friends and Influence People Book Club.
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